At Waze88, your privacy is not merely a legal obligation — it is our responsibility to every member. This document clearly explains how we collect, use, store, and protect your personal information.
Important Note: This Privacy Policy applies to all members and users of the Waze88 platform, including those accessing via our official website or mobile app. By using our platform, you agree to the privacy practices described herein.
Waze88 ("We", "Platform") is committed to protecting the privacy of every individual who interacts with our platform. This Privacy Policy has been prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the latest applicable international industry standards relating to information security.
We understand that your trust is our most valuable asset. That is why we take the responsibility of safeguarding your personal data seriously. Every decision involving your data is made with full accountability, placing your interests and security above all else.
This policy clearly outlines the types of information we collect, why it is collected, how it is used and protected, and your rights as the owner of that data. If you have any questions after reading this document, do not hesitate to contact our team.
Waze88 collects various types of data to ensure the services we offer function properly and securely. Below are the main categories of data collected:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, IC/passport number, date of birth | Registration form |
| Contact Data | Email address, phone number | Registration form, profile update |
| Financial Data | Bank account number, bank name, e-wallet | Deposit & withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Automated server logs |
| Usage Data | Game history, total wagering amount, session duration | The platform system automatically |
| KYC Data | Identity document, proof of address | Account verification process |
In addition to data you provide directly, we also collect certain information automatically when you use our platform — including technical data such as IP addresses and device information. This data is used solely for security purposes, fraud detection, and improving the user experience.
Data Minimisation Principle: waze88 only collects data that is strictly necessary for the stated purposes. We do not collect information that is excessive or irrelevant to the operation of our platform.
Your personal data is used by Waze88 for the following purposes:
Marketing Communications Notice: You may opt out of marketing communications at any time by contacting our support team or through your account profile settings. This choice will not affect the receipt of important operational communications.
Waze88 does not sell, rent, or trade your personal data to any third party for marketing purposes without your explicit consent. However, there are limited situations where we may need to share your information with certain parties:
All third parties we work with are required to comply with data protection standards equal to or higher than those we uphold. We conduct regular audits of these third parties to ensure ongoing compliance.
The security of your data is waze88's absolute top priority. We continuously invest in cutting-edge security infrastructure to ensure your information is always protected from unauthorized access, breaches, or misuse.
Shared Responsibility: While we take every reasonable measure to protect your data, account security also depends on your own actions. Ensure you use a strong password, do not share your login credentials, and promptly report any suspicious activity to our team.
The waze88 platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and understand how our platform is used. Below are the types of cookies we use:
You may manage or disable cookies through your web browser settings at any time. However, disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your web browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 and international best practices, you have the following rights regarding the personal data we hold:
You may request a copy of all personal data we hold about you at any time.
You may request the correction of inaccurate or incomplete data through your account profile or support.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You may request that we restrict the processing of your data in certain situations as provided by law.
You may request your data in a machine-readable format for transfer to another service.
You may object to the processing of your data for direct marketing purposes at any time.
How to Exercise Your Rights: Submit a written request to our team at [email protected] or via live chat. We will process your request within 14 business days and may require identity verification before any action is taken.
Waze88 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law. Below is a general guide to retention periods by data category:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised using procedures that ensure it cannot be recovered or re-linked to you.
The waze88 platform may contain links or references to third-party websites or services in certain contexts — such as payment providers or game software partners. waze88's Privacy Policy does not apply to those third-party websites or services.
We encourage you to read the privacy policy of any third-party websites you visit, as their privacy practices may differ from ours. waze88 is not responsible for the content, privacy policies, or practices of those third parties.
The waze88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we determine that personal data of a minor has been collected without valid consent, we will promptly take steps to delete that information and close the relevant account. Parents or guardians who discover that their child has registered on our platform are requested to contact us immediately.
Waze88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant factors. When significant changes are made, we will:
Continued use of the waze88 platform after the effective date of any amendments is considered your acceptance of the updated policy. If you do not agree with any changes, you have the right to close your account without penalty.
For any enquiries, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our Data Privacy Officer through the following channels:
We are committed to responding to all privacy-related inquiries within three business days. For more complex requests such as data access or deletion, the resolution process may take up to 14 business days.
You may also review Responsible Gaming page us for more information on account management and self-protection.
Six core data protection principles that make Waze88 a platform you can fully trust.
All your data is protected with 256-bit SSL encryption and TLS 1.3 protocol — the same technology used by leading banking institutions worldwide.
Our privacy policy is fully compliant with Malaysia's Personal Data Protection Act 2010, ensuring your legal rights as a user are always upheld.
You have full access to view, edit, download, or request the deletion of your personal data at any time through your account or our support.
Waze88 has never and will never sell, rent, or trade your personal data to advertisers or third-party companies without your consent.
Our security team and automated systems monitor the platform around the clock to detect any suspicious activity and respond promptly.
We have written this Privacy Policy in clear, plain language — free from confusing legal jargon — so you know exactly what your rights are.
Your privacy is protected, your data is secure, and your gaming experience is our priority. Over 500,000 members have trusted waze88 — now it's your turn.
Your data is protected by 256-bit SSL | For members aged 18 and above only